FAQs
What can I hire the flower wall for?
Our beautiful Flower walls are suitable for Wedding, Engagement Party,
Bridal Party, Baby showers, Birthdays, Christening, Social events,
Product launches, Marketing events & Corporate events & more
Which flower walls do you recommend?
We currently have 9 beautiful flower walls are available for hire and
all of them are designed in their unique way.
Indeed, Customers always loved the one they chose!
As long as the colour that best suit your event theme, we believe that will be the best for you.
You may get some better idea from our page "Flower Wall History"
What does it cost to hire a Flower Wall?
We provide a very competitive price in Melbourne with high quality and great customer service.The price varies depends on the location of the event. It starts from “
$299 as a full package”
Included delivery, set up and collection for the duration of 24 hours hire
Please leave us a message with your date, venue, event start time and which wall you would like for a quote.
Do you require a deposit?
Yes!
$80 deposit is required per wall to secure your date.
How do I book?
Step 1
Check Availbiltity
Please fill in the from from "Contact Us" to check availability with us first. Please let us know which wall you would like, also the date, venue, event start & finish time.
Step 2
Confirm Date & Wall
Once the date and flower wall are both confirmed with your event date. you will be asked to fill in the booking form which is under the "Contact Us"
Step 3
Deposit required to lock in the date
You will receive "Chloe Flower Wall" Bank detail for deposit, once the first payment ($80) is made. the date and the wall will be locked in for you. also an invoice with our terms and conditions will be issued to you within 2 days.
Deposit is due in 1 week . Your date is not secured just yet! To ensure you have the wall on the date for your special event. Please make a deposit within 7 days, as you won't be notified. if the date is being taken once this time is up.
After deposit is made, then the booking is all set!! we will be in touch around 1 week before your event date to finalise the detail & setup. also the balance is due by that time as well.
2 Options for Payment
You can pay throught Bank Transfer to "Chloe Flower Walls"or Card (via PayPal, 2.6% surcharge occurs)
Your booking is secured once your deposit has been received.
When do I need to pay for the balance?
The balance is required to pay 7 days prior to the event.
What areas do you cover?
Chloe Flower Walls is located in the west of Melbourne.
Our service zone can cover most of the suburbs in Melbourne within 25km - 35 km from Melbourne CBD. (mainly Eastern, Southern & Northern Melbourne)
For Western Melbourne our service zone can extend to "Geelong Area"
If your event is outside of these zones, please leave us a message and we’ll do our best to help.
My Event isn't until next year - when do I need to book by?
Now! To make sure you have the wall you like. We recommend you
to book ASAP as many of the walls are booked out very quickly.
When do you deliver and collect?
We try to work around your event schedule as much as possible.
We require at least an hour - 1.5 hours to set up our full Flower Walls,
so, for the events we often come few hours earlier to make sure the wall is well set.
We prefer pick up the next day. but if the venue is not allowed
then we will pick up the same day when your event finish.
Please note there will occur an additional $30 charge for mid night pickup if its needed.
Where can a Flower Wall be put up?
Our Flower Walls are large heavy metal structures, so it’s good to find an open space area
with at least 2.5m height ceiling. away from heaters & lights.
We also require a flat level floor and the wall cannot be moved once put up
Can the Flower Wall be moved during my event?
The walls are large heavy metal structures so are weighted in place and secured by our team for health and safety reasons.
Therefore, we ask for you to find a place where you're happy for it to stay for the duration of your event.
As the wall cannot be moved once it put up.
Can the Flower Wall be setup outside?
We do not recommend Flower Walls to be setup up at outdoor area!
The flower wall can only be used indoor as the wall is not suitable with wind.
Though, sometimes we do make exceptions if there is an outdoor “Cover” where the flower wall will be posited with ideal protection.
However, although we may agree for this arrangement of setup outdoor.
You must still have to arrange a indoor space for the flower wall in case of BAD WEATHER (storm/ windy/ heavy rain) on the event date. Due to Melbourne Weather is unpreditable, we will not setup the wall if there is a chance of falling.
Catalina & Hamptons walls are most likely be rejected setting up outdoor (altough cover provide) Due to likelihood of falling, because of their heavy weights.
My Event is only running for a few hours - will I have a discount?
Although your event may be shorter, the travel time, set up time and staff cost are still the same for us. Hence, 1 day hire or few hours hire, the price will be the same.
However, if you have other item such as signage which will hire/ order from us. we are happy to offer you a discount toward the items
Do you do signage?
Yes! we do custom signage with your name or message on it.
the colour can be chosen like Gold, Silver. White.
Please allow at least 4 weeks for custom signage to be made.
we also hire out Happy Birthday, Bride to be, 21st
Please send us a message to enquire
Do you sell Flower Walls?
At the moment, our Flower Walls are only available to hire.
What is your cancellation, refund policy due to current lockdown & covid restriction?
We understand how frustrated it could be if that unfortunate happens in your event period.
Because of that WE WANT YOU To BOOK WITH EASE
- We accept postponing the event or a full refund if the cancellation is caused by the current covid restriction, lockdown as long as if we are informed 3 days before your event day.
Apart from this reason- a deposit of $80 is not refundable but it can be postponed if we are informed 1 week prior to your event day.
